MacMedics Apple Authorized Service:

Are you searching for an experienced Apple Authorized Service Provider or Macintosh consulting firm? How about a well-established Macintosh-Only company that has more than 200 years of combined Macintosh service and consulting as well as over 45,000 completed service calls on their resume? In business since 1989, MacMedics is the leading provider of Macintosh service and consulting in the Mid-Atlantic region. We offer our award-winning Macintosh support either at your location or ours:

MacMedics On-Site Macintosh Service

Providing "house calls" for sick Macs has always been MacMedics' claim to fame. So if you're ever experiencing a Macintosh problem, chances are that one of our many iPhone-dispatched Macintosh Consultants is right around the corner, able to quickly pay you a visit.

Rather than simply relying on the band-aid approach that other companies frequently offer, we go way beyond just solving your immediate problem. Following our motto of "Healthy Macs are Happy Macs", we'll show you ways to reduce the problems you have and keep your Mac running (and employees working) in optimal condition.

MacMedics is very, very serious about providing workable Macintosh solutions during a computer crisis. There are firms who you can call for service, but nobody has the array of service parts, rental or loaner equipment, or the manpower to speed your Macintosh service results. We stock an an incredible array of parts like memory, hard drives, wireless cards, cables, case parts, and power supplies, so when you call we can take care of your problem quickly. In fact, all of our on-site Macintosh Consultants carry an inventory of our most commonly requested items. That way, if a part is needed, we are likely to have it with us and we'll take care of the problem on the spot. Other companies often have to make two trips or take the unit away for service.

Our rental equipment fleet is unrivaled and includes iBooks, PowerBooks, iMac G5's, iMac Intel, Mac Books, MacBook Pros, PowerMac G5's, Mac Pros, and G4 and G5 Xserves. When you're in the middle of production, and a unit goes down, MacMedics is ready, willing, and able to get you back on line and working as quickly as possible.

As many of our customers work in a fast-paced deadline-oriented environment, we offer a variety of maintenance programs to provide our clients with continuous, dependable service.

Our service territories include:

Washington Office: Washington, DC, Northern Virginia, and the majority of Montgomery and Prince George's Counties.

Baltimore Office: Baltimore City, Baltimore County, Anne Arundel County, and Howard County.

Philadelphia Office: Philadelphia, and portions of Bucks, Montgomery, and Delaware counties, as well as portions of Burlington, Camden, and Gloucester counties in South Jersey.

MacMedics In-Lab Macintosh Service

While MacMedics is famous for our Mac "house calls" we also offer our same brand of excellent Apple Authorized Mac service for your "Apple Waranty or AppleCare" or "out-of-warranty" repairs in our Mac lab at two of our offices, (in Millersville, MD [Baltimore] & Lanham, MD [Washington]).

On-site service is not practical for every repair; in fact, some types of "open-heart" repairs are generally best-performed "in-lab", as they have unique issues better serviced in a more controlled environment.

We offer quick check-in, so that you can get on your way as quickly as possible. There's no waiting in line, no need to make an appointment to bring your equipment in, and, of course, there's never a case of you finding a parking space and lugging your equipment through the mall to The Apple Store. Not 100% sure on where you stand with your Apple warranty? Send us a note with your serial number or give us a call and we'll check it out for you.




Good candidates for in-lab MacMedics service include:

• Hardware repairs of MacBook Pros, MacBooks, PowerBooks, iBooks, and iMacs.
• Complex data recovery*
• Component level repairs
• iPod repairs & service as well as iPod battery replacement & upgrades
• While-you-wait memory upgrades, P-RAM battery, and Airport card installs

*After the recent onslaught of data recovery cases we've seen recently, we've updated our page on Macintosh data recovery by MacMedics. Please take a moment to read it over; it could be everything you need to save your data if something goes horribly wrong. In data loss scenarios, one wrong move can often be the single reason that the data is not recoverable. Please back up your data often! We've also added a page called www.HardDrivesDie.com that illustrates our 5 rules for data preservation and protection. It also explains why "retiring" your older hard drive is a good thing to do.

All MacMedics hardware repairs are warranted for a full year. Most service providers only offer a 90-day warranty on replacement parts.

Call the MacMedics office in your area to discuss your problem, or just bring it in for quick service. If you are bringing in something heavy or awkward, please feel free to ask for assistance carrying it inside.

MacMedics Nationwide Mail-In Macintosh Service

MacMedics is famous for our Macintosh repairs, so it's only natural, that folks from all over the United States (and abroad (We've had them from as far away as Iraq) would want to send their MacBook Pros, MacBooks, PowerBooks, iBooks, and iPods to us (We also accept desktops). We also do overnight hard drive and memory upgrades for all Apple laptops. We specialize in handling data recoveries that are also under Apple warranty or AppleCare. Call us and we'll arrange to send you a shipping box, or ship your unit to us directly at:

MacMedics
Mail-in Repairs
1131 Benfield Blvd, Suite H
Millersville, MD 21108