Let’s talk about two-factor authentication.

Let’s talk about two-factor authentication. I’ve posted about this before, but my own mother, who put eleven years of hard work into her Facebook page to support the books she has authored, and her business Facebook page got hacked a few days ago. She did not have two-factor authentication turned on. The sad thing here is that Facebook has no working resources to help folks like my mom. I found a page on Facebook where you can upload your ID to rescue your page. I tried to help her with that, and that did not work. I have no idea how her account got hacked, as she was using a decent password that was unique to Facebook. Since her page was a business concern with thousands of followers, this is a pretty big deal, as there appears to be no way to recover it.

1 thoughts on “Let’s talk about two-factor authentication.

  1. Ginny Stibolt says:

    Thanks Dana. It took a month, but I finally got my FB account back. I had to let FB have access to my computer camera while I took a photo of my drivers license. The hacker was using my account to buy ads, which I was not allowed to see, that ran in third world countries. Fotunately I did not have a credit card on Facebook, so he was using his own credit card and was spending more than $800 per week. Hard lesson learned.

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