Wait a minute! This is not a Mac!

Wait a minute! This is not a Mac! It’s a Lenovo ThinkPad, and one of our customers no longer needed it and dropped it off to be recycled at MacMedics.  We securely erased it and noticed that the unit was still okay! So, we installed the unit’s version of Windows and donated it to another […]

I love shopping locally with MacMedics.

MacMedics Locations in Severna Park & Lanham

“I love shopping locally with MacMedics. I always appreciate the excellent service I get when I do. I also totally appreciate Doug trying to help my son out of a crisis and spending time with him trying to locate a document. You all are the best”! Claire Meany, ICF PCC, BCCFounder/Owner, The Meaningful Consulting Groupwww.culture-rific.com […]

Unraveling a “subscription bombing” attack!

MacMedics Locations in Severna Park & Lanham

This morning, I received an email followed by an even more desperate voicemail from a new customer regarding what he called a “subscription bombing” attack. I called the customer and asked him to forward six or seven emails so I could see what was going on. Sure enough, he had been signed up for like […]

Thank you to long-time customer David Illig for shopping local at MacMedics Severna Park!

MacMedics Locations in Severna Park & Lanham

Thank you to long-time customer David Illig for thinking of MacMedics and for shopping local to buy this beautiful Apple Studio Display with the Tilt and Height adjustments. David takes many pictures of bugs which we love! I’m also super jealous of his great photos of raptors which can be seen on his website http://www.primordial-light.com./aves.html […]

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service

MacMedics Locations in Severna Park & Lanham

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service: “Amazing service and friendly, knowledgeable people at the Severna Park location!!! It’s nice to know that excellent customer service still exists somewhere. I brought in a MacBook with a fried logic board. They were able to diagnose it the same day, Recovered all my […]

Dana Stibolt was Tom Clancy’s personal tech “wizard” (his words) since 1998

MacMedics Locations in Severna Park & Lanham

I was Tom Clancy’s personal tech “wizard” (his words) since 1998, and I served as a tech consultant for Clancy’s book Red Rabbit in 2001. While I worked for Mr. Clancy, I shipped his computers multiple times before his visits to New York City and London, England. I helped him on-site in NYC, and he […]

It’s nice to have a friend in the business!

MacMedics Locations in Severna Park & Lanham

A friend of a customer emailed me in a panic about a technology problem. She was registered for an out-of-town trade show to promote her business and had been told she would need to rent a bunch of gear for the show. She was ready to hire me to help, and since I also run […]

You can never have too many backups!

A liquid damaged MacBook Pro

This Mac laptop was in our Lanham store last week. As you can see, it has some pretty bad liquid damage preventing it from turning on. See the following photo: Also, we just heard about a data recovery case for someone who needed their data and had to use a “Clean Room” data recovery firm […]

I am so happy and pleased with the customer service I received from Dana, the owner.

Apple's Time Machine is your BEST first line of defense against data loss!

Dana was able to help our new customer Ashley find her missing data that was lost in iCloud. Read her review of MacMedics regarding the extra time and effort Dana put in to help her bring this data loss situation to a close. The 2022 Backblaze Backup Survey (A link to this survey is in […]