MacMedics is Hiring! We’re looking for Apple Fanatics to join our service teams as Apple Certified Mac/iPhone Technicians
Love Apple gear but hate mall hours? If you’re a current or former Apple Store employee with serious Mac chops and you’re ready to take your Apple support career to the next level, we want to talk to you. Tired of mall chaos, schedule roulette, and late nights? Our hours are 8:30 AM to 5:00 PM, Monday–Friday only—no Sundays, no mall.
MacMedics is a locally owned, Apple‑only shop and Apple Authorized Service Provider in Severna Park, MD. We help individuals and businesses with Apple repairs, data protection, and consulting—and we’re looking for friendly, tech‑obsessed teammates who want a stable weekday schedule and real growth.
Why you’ll love working here:
-Monday–Friday only, 9:00 AM–5:00 PM. No nights. No Sundays. No mall.
-Competitive hourly pay based on experience.
-100% employer‑paid health and dental insurance.
-Company‑funded HSA with your own debit card.
-401(k) with Safe Harbor company profit‑sharing contribution.
-Work with an experienced, Apple‑focused team that’s been serving the region since 1989.
What you’ll do:
-Diagnose, service, and repair Apple Macs, iPhones, iPads, Apple Watch, and Apple TV under Apple warranty, AppleCare+, and out‑of‑warranty.
-Talk directly with customers, understand their goals, and recommend the best solutions to protect data and keep them productive.
-Help customers with macOS, iOS, iPadOS, iCloud, backups, and data migration.
-Accurately document your work in our systems so the next tech always knows what’s been done.
-Contribute to a clean, organized, and welcoming store environment.
What you bring:
-Hands‑on experience with Apple hardware and software (personal or professional).
-Solid understanding of iPhone operation and iCloud integration.
-Clear written documentation habits and attention to detail.
-Friendly, patient communication style and basic sales skills (you like helping people choose the right solution).
-Genuine love of computers, technology, and making it all work smoothly for non‑technical customers.
Bonus skills we’re excited to see:
(Not required, but tell us if you have them.)
-Building or troubleshooting PC systems.
-Gaming and performance tuning.
-Linux experience.
-Photography, video, or graphic design.
-Music production or DJ skills.
Our team members have previously worked at places like:
-Apple
-Best Buy / Geek Squad
-Independent Mac/PC service firms
If you’ve done great customer‑facing tech work in any of these environments, we want to talk.
Certifications:
-Apple iPhone/Mac certification is a plus.
-Not certified yet? We will train and sponsor certification for the right candidate.
Location:
-In‑store position at our Severna Park, Maryland location (no remote work).
Ready to apply?
-Get our attention right now: call and leave a message on our jobs hotline for a quick call back at 410‑264‑1321.
