We love to help when we can, especially when it comes to wedding and honeymoon pictures. This was a case where our customer could not afford a full data recovery, but there were portions of the drive that were available to us. One of our engineers, Chris, decided to take it upon himself to try and move some of the data while we had the drive mounted. As a result, he was able to copy some of the files that were most important to the customer.
After the customer got his drive back, he wrote us this note:
I just wanted to write to thank you for your wonderful professionalism and kindness in helping me and my wife sort through what to do with our crashed Mac. It was a very difficult decision for us not to recover the entire hard drive, but the right one given our finances. When we received the hard drive in the mail a couple days ago, we were downright moved to discover that you took the trouble to find our most important files – the wedding and honeymoon photos and her master’s thesis – and copy them for us.
We will definitely send all of our future business – and that of our friends – to you!
While other Macintosh data recovery firms charge $1000 – $2500 for data recovery and then charge extra for the hard drive that contains your data, MacMedics will recovery your lost data, replace the failed hard drive, transfer your data back to the newly installed replacement hard drive, and include a free 500GB Time Machine hard drive (so you never need data recovery again) for a flat fee of just $699 for Macbook, MacBook Pros, Mac minis, Mac Pros (older silver tower model), and iMacs.
You can learn more about our data recovery programs on our website at: http://www.macmedics.com/recovery.htm