Category Archives: Announcements

One degree of separation from Carl Kasell of NPR!

MacMedics Locations in Severna Park & Lanham

An unusual coincidence happened while I demoed a MacBook Pro 16” for a new customer this week. He wanted to hear how the speakers sounded. Since this is the same Mac I use for work at MacMedics, I had the perfect demo. I navigated to YouTube.com and searched for the Led Zeppelin Kennedy Center Honors […]

I love shopping locally with MacMedics.

MacMedics Locations in Severna Park & Lanham

“I love shopping locally with MacMedics. I always appreciate the excellent service I get when I do. I also totally appreciate Doug trying to help my son out of a crisis and spending time with him trying to locate a document. You all are the best”! Claire Meany, ICF PCC, BCCFounder/Owner, The Meaningful Consulting Groupwww.culture-rific.com […]

Unraveling a “subscription bombing” attack!

MacMedics Locations in Severna Park & Lanham

This morning, I received an email followed by an even more desperate voicemail from a new customer regarding what he called a “subscription bombing” attack. I called the customer and asked him to forward six or seven emails so I could see what was going on. Sure enough, he had been signed up for like […]

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service

MacMedics Locations in Severna Park & Lanham

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service: “Amazing service and friendly, knowledgeable people at the Severna Park location!!! It’s nice to know that excellent customer service still exists somewhere. I brought in a MacBook with a fried logic board. They were able to diagnose it the same day, Recovered all my […]

It’s nice to have a friend in the business!

MacMedics Locations in Severna Park & Lanham

A friend of a customer emailed me in a panic about a technology problem. She was registered for an out-of-town trade show to promote her business and had been told she would need to rent a bunch of gear for the show. She was ready to hire me to help, and since I also run […]

I am so happy and pleased with the customer service I received from Dana, the owner.

Apple's Time Machine is your BEST first line of defense against data loss!

Dana was able to help our new customer Ashley find her missing data that was lost in iCloud. Read her review of MacMedics regarding the extra time and effort Dana put in to help her bring this data loss situation to a close. The 2022 Backblaze Backup Survey (A link to this survey is in […]

MacMedics provides excellent customer service

MacMedics Locations in Severna Park & Lanham

“MacMedics provides excellent customer service. I dropped off my MacBook Pro for service, and it was ready for pickup in less than 24 hours”.

iOS 16 upgrades Dictation with auto-punctuation and emoji support

MacMedics Locations in Severna Park & Lanham

iOS 16 is now out. The new operating system is all about accessibility! With iOS 16, the Dictation features are now much improved as it now can bring auto-punctation and emoji support: LPT: Ensure your iPhone is fully backed up before upgrading the iOS!

If you get a ‘Cannot Verify AirPods’ alert

MacMedics Locations in Severna Park & Lanham

If you get a ‘Cannot Verify AirPods’ alert At MacMedics, we encounter counterfeit AirPods on a fairly regular basis. Customers will often say they received them as a gift or they were purchased on Facebook Marketplace for well below the retail value. Fake AirPods WILL usually have an actual Apple serial number, so don’t let […]