An unusual coincidence happened while I demoed a MacBook Pro 16” for a new customer this week. He wanted to hear how the speakers sounded. Since this is the same Mac I use for work at MacMedics, I had the perfect demo. I navigated to YouTube.com and searched for the Led Zeppelin Kennedy Center Honors […]
Category Archives: Announcements
Announcements, Apple, Apple Authorized Premium Service Provider, Apple Authorized Sales, Apple Authorized Service, Better Mac Computing, Mac Medics, Macintosh Consulting, Macintosh Service, MacMedics, Severna Park
I love shopping locally with MacMedics.
12
Dec
Dec
“I love shopping locally with MacMedics. I always appreciate the excellent service I get when I do. I also totally appreciate Doug trying to help my son out of a crisis and spending time with him trying to locate a document. You all are the best”! Claire Meany, ICF PCC, BCCFounder/Owner, The Meaningful Consulting Groupwww.culture-rific.com […]
07
Dec
Dec
This morning, I received an email followed by an even more desperate voicemail from a new customer regarding what he called a “subscription bombing” attack. I called the customer and asked him to forward six or seven emails so I could see what was going on. Sure enough, he had been signed up for like […]
Announcements, Apple, Apple Authorized Premium Service Provider, Apple Authorized Sales, Apple Authorized Service, Apple Data Recovery, Better Mac Computing, Data Recovery, Mac Medics, MacBook Pros, Macintosh Consulting, Macintosh Service, MacMedics, Severna Park, Warnings
Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service
03
Dec
Dec
Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service: “Amazing service and friendly, knowledgeable people at the Severna Park location!!! It’s nice to know that excellent customer service still exists somewhere. I brought in a MacBook with a fried logic board. They were able to diagnose it the same day, Recovered all my […]
12
Nov
Nov
A friend of a customer emailed me in a panic about a technology problem. She was registered for an out-of-town trade show to promote her business and had been told she would need to rent a bunch of gear for the show. She was ready to hire me to help, and since I also run […]
Announcements, Apple, Apple Authorized Service, Apple Data Recovery, Better Mac Computing, Data Recovery
I am so happy and pleased with the customer service I received from Dana, the owner.
20
Oct
Oct
Dana was able to help our new customer Ashley find her missing data that was lost in iCloud. Read her review of MacMedics regarding the extra time and effort Dana put in to help her bring this data loss situation to a close. The 2022 Backblaze Backup Survey (A link to this survey is in […]
Announcements, Apple, Apple Authorized Premium Service Provider, Apple Authorized Sales, Apple Authorized Service, Better Mac Computing, Mac Medics, Mac Repair, MacBook Pros, Macintosh Service, MacMedics, Severna Park
MacMedics provides excellent customer service
14
Sep
Sep
“MacMedics provides excellent customer service. I dropped off my MacBook Pro for service, and it was ready for pickup in less than 24 hours”.
Announcements, Apple, iPads, iPhone, iPods
iOS 16 upgrades Dictation with auto-punctuation and emoji support
13
Sep
Sep
iOS 16 is now out. The new operating system is all about accessibility! With iOS 16, the Dictation features are now much improved as it now can bring auto-punctation and emoji support: LPT: Ensure your iPhone is fully backed up before upgrading the iOS!
AirPods, Announcements, Apple, Apple Authorized Government Reseller, Apple Authorized Premium Service Provider, Apple Authorized Sales, Apple Authorized Service, Better Mac Computing
If you get a ‘Cannot Verify AirPods’ alert
13
Sep
Sep
If you get a ‘Cannot Verify AirPods’ alert At MacMedics, we encounter counterfeit AirPods on a fairly regular basis. Customers will often say they received them as a gift or they were purchased on Facebook Marketplace for well below the retail value. Fake AirPods WILL usually have an actual Apple serial number, so don’t let […]
Announcements, Apple, iPhone, Mac Medics
Apple and Google (Chrome) have pushed out critical security updates
19
Aug
Aug
Apple and Google (Chrome) have pushed out critical security updates this week, so whether you’re reading this on a Mac, iPhone, iPad, PC, or Apple Watch, it needs an update!