Category Archives: Announcements

World Backup Day was yesterday; today is April Fools’ Day. Backing up your data is no joke!

MacMedics Locations in Severna Park & Lanham

World Backup Day was yesterday; today is April Fools’ Day. Backing up your data is no joke. I’m on a mission to ensure that all my customers have their data backed up. Almost every day, we see somebody lose some data in one way or another. The most common misconception is that customers think they’re […]

Shoulder Surfing, it’s back and it’s your iPhone PIN code they are after!

MacMedics Locations in Severna Park & Lanham

Shoulder Surfing, it’s back! Thanks to the Accidental Tech Podcast (https://atp.fm/) for tipping us off to this video article from the Wall Street Journal. This is a two-pronged attack. 1. Theves can resell your iPhone when they have your PIN Code, as they can turn off Find my iPhone. 2. The bad guys can steal […]

Yet another senior citizen MacMedics customer got ripped off for $6000!

MacMedics Locations in Severna Park & Lanham

Yet another senior citizen MacMedics customer got ripped off for $6000! If fact, this high-value slick scam is so common that while I was checking out one customer who got taken for $6000 that he is NEVER getting back, another customer who ALSO got rooked for $6k in 2022 was also in the store at […]

MacMedics, an Apple Authorized Reseller & Service Provider, seeks Apple Retail Specialists for our Severna Park store:

MacMedics Locations in Severna Park & Lanham

MacMedics, an Apple Authorized Reseller & Service Provider, seeks Apple Retail Specialists for our Severna Park store: Come work for MacMedics, the company that revolutionized on-site AND in-lab Macintosh service, sales, support, and consulting in the Mid-Atlantic region. A unique opportunity to join the MacMedics team is available for the right person. MacMedics is seeking […]

I got a call from The Maryland State police yesterday.

Install a "bait" account on your Mac

I got a call from The Maryland State police yesterday. They had caught some bad guys stealing things from unlocked cars in Rockville, MD.  They had recovered a collection of things, including a MacBook Pro with a MacMedics account on it. The police needed help figuring out what was stolen and what was not. They […]

One degree of separation from Carl Kasell of NPR!

MacMedics Locations in Severna Park & Lanham

An unusual coincidence happened while I demoed a MacBook Pro 16” for a new customer this week. He wanted to hear how the speakers sounded. Since this is the same Mac I use for work at MacMedics, I had the perfect demo. I navigated to YouTube.com and searched for the Led Zeppelin Kennedy Center Honors […]

I love shopping locally with MacMedics.

MacMedics Locations in Severna Park & Lanham

“I love shopping locally with MacMedics. I always appreciate the excellent service I get when I do. I also totally appreciate Doug trying to help my son out of a crisis and spending time with him trying to locate a document. You all are the best”! Claire Meany, ICF PCC, BCCFounder/Owner, The Meaningful Consulting Groupwww.culture-rific.com […]

Unraveling a “subscription bombing” attack!

MacMedics Locations in Severna Park & Lanham

This morning, I received an email followed by an even more desperate voicemail from a new customer regarding what he called a “subscription bombing” attack. I called the customer and asked him to forward six or seven emails so I could see what was going on. Sure enough, he had been signed up for thousands […]

Thank you to long-time customer David Illig for shopping local at MacMedics Severna Park!

Thank you to long-time customer David Illig for thinking of MacMedics and for shopping local to buy this beautiful Apple Studio Display with the Tilt and Height adjustments. David takes many pictures of bugs which we love! I’m also super jealous of his great photos of raptors which can be seen on his website http://www.primordial-light.com./aves.html […]

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service

MacMedics Locations in Severna Park & Lanham

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service: “Amazing service and friendly, knowledgeable people at the Severna Park location!!! It’s nice to know that excellent customer service still exists somewhere. I brought in a MacBook with a fried logic board. They were able to diagnose it the same day, Recovered all my […]