Tag Archives: Annapolis

The true cost of buying non-Apple power adapters from Amazon:

The true cost of buying non-Apple power adapters from Amazon: Our new customer had to make an appointment with Apple to visit us, drive from Annapolis to Severna Park, and buy a new power 96-watt Apple power adapter and USB-C charge cable. Plus, they had to take time away from work to do this, and […]

Meet the new MacBook Pro and Mac mini!

MacMedics Locations in Severna Park & Lanham

Introducing the new MacBook Pro and Mac mini supercharged by the next generation of Apple silicon. Mac mini with M2 and M2 Pro is ready to flex in any setup, with its next-level performance, a wide array of ports, and compact size. The new MacBook Pro with M2 Pro and M2 Max delivers exceptional performance […]

One degree of separation from Carl Kasell of NPR!

MacMedics Locations in Severna Park & Lanham

An unusual coincidence happened while I demoed a MacBook Pro 16” for a new customer this week. He wanted to hear how the speakers sounded. Since this is the same Mac I use for work at MacMedics, I had the perfect demo. I navigated to YouTube.com and searched for the Led Zeppelin Kennedy Center Honors […]

We fixed an AirPod Pro that the customer was told to replace for $8!

MacMedics Locations in Severna Park & Lanham

“I took my AirPod Pros to the Apple Store, where they told me they weren’t repairable and I had to buy a new one, and that I had to wait until an appointment three hours later that day to be helped. I walked into MacMedics with no appointment; they repaired my existing AirPod Pros for […]

You never know what could happen to your Mac laptop! Backup twice!

You never know what could happen to your Mac laptop! Let’s imagine you are out of town (or at home) and working on a big project, and you accidentally crack your MacBook Air screen. What would happen if your screen were dark and you could not see any part of the screen? If you’re not […]

A Mac repair completed in three hours!

“The minute I noted that my Mac needed service, I scheduled an appointment online for two hours later with MacMedics. Three hours later, I got a call that the work was complete and ready for pickup. They were helpful, knowledgeable, convenient, and reasonably priced. I would highly recommend them to anyone in need of their services.”

“The minute I noted that my Mac needed service, I scheduled an appointment online for two hours later with MacMedics. Three hours later, I got a call that the work was complete and ready for pickup. They were helpful, knowledgeable, convenient, and reasonably priced. I would highly recommend them to anyone in need of their […]

I love shopping locally with MacMedics.

MacMedics Locations in Severna Park & Lanham

“I love shopping locally with MacMedics. I always appreciate the excellent service I get when I do. I also totally appreciate Doug trying to help my son out of a crisis and spending time with him trying to locate a document. You all are the best”! Claire Meany, ICF PCC, BCCFounder/Owner, The Meaningful Consulting Groupwww.culture-rific.com […]

Unraveling a “subscription bombing” attack!

MacMedics Locations in Severna Park & Lanham

This morning, I received an email followed by an even more desperate voicemail from a new customer regarding what he called a “subscription bombing” attack. I called the customer and asked him to forward six or seven emails so I could see what was going on. Sure enough, he had been signed up for like […]

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service

MacMedics Locations in Severna Park & Lanham

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service: “Amazing service and friendly, knowledgeable people at the Severna Park location!!! It’s nice to know that excellent customer service still exists somewhere. I brought in a MacBook with a fried logic board. They were able to diagnose it the same day, Recovered all my […]

It’s nice to have a friend in the business!

MacMedics Locations in Severna Park & Lanham

A friend of a customer emailed me in a panic about a technology problem. She was registered for an out-of-town trade show to promote her business and had been told she would need to rent a bunch of gear for the show. She was ready to hire me to help, and since I also run […]