Category Archives: Apple Authorized Premium Service Provider

The Apple Store for Adults: A Customer’s Eight-Year MacMedics Story

Every once in a while, a customer says something that captures what MacMedics is all about better than we ever could. Cindy M., an independent researcher and writer from Maryland’s Eastern Shore, recently shared her experience after more than eight years of trusting MacMedics with her family’s Apple technology. Like many of our customers, she […]

Two Is One, One Is None: A Better Backup Strategy for Your Mac!

YouTube video is below “Two is one, one is none” is a simple saying with an important lesson: if you only have one of something essential, you may effectively have none when it fails. That applies to sunglasses on a camping trip—and even more importantly, to the files on your Mac. A broken pair of […]

Don’t Google Tech Support Phone Numbers: How Scammers Use Search Results to Trick You

The YouTube video is at the bottom of the post. Don’t Google Tech Support Phone Numbers: How Scammers Use Search Results to Trick You When you need help quickly, searching Google for a company’s support phone number may feel like the fastest option. Unfortunately, scammers know that—and they use it to put fake support numbers […]

Keep Bugs Out of Your Mac: Why Insect Damage Is a Real Computer Risk

Most people worry about spilled drinks, drops, and malware—but literal bugs inside a computer can also cause serious damage. If you live, work, or travel in an area with an insect problem, protecting your Mac from pests may help prevent an expensive repair or data-recovery situation. At MacMedics, we have seen computers brought in with […]

A Fire-Proof Backup Plan: Why One Copy Is Never Enough!

A recent house fire near one of our team members’ new home in Alabama was a stark reminder that data loss is not always caused by a failed hard drive or an accidental deletion. The home—only four houses away—was a total loss after a grill-related fire, along with anything inside it: computers, external hard drives, […]

Apple Announces the New M6 Mac Mini and M5 Ultra Mac Studio — Here’s What You Need to Know

MacMedics Locations in Severna Park & Lanham

Apple had a big announcement day. On August 25, the company unveiled two updated desktop Macs: a redesigned Mac mini lineup and a new Mac Studio built around its most powerful chip yet, the M5 Ultra. Here’s a rundown of what’s new, and what it means if you’re thinking about upgrading. New Mac Mini: M6 […]

Why Magnets and Hard Drives Don’t Mix: A Data Preservation Lesson

The Setup A customer recently learned a costly data-preservation lesson: a powerful rare-earth magnet intended to mount an SSD was instead used to mount a traditional spinning hard drive. The hard drive began clicking, the data was not backed up, and recovery may now require professional clean-room work that can cost thousands of dollars. You […]

Everybody thinks they’re under control with their iPhone until they’re not!

Everybody thinks they’re under control with their iPhone until they’re not. Hey, Mac friends. It’s Dana here from MacMedics again. I got another great tale of woe for someone who thought they were in control with their iPhone and found out the hard way that they were not. So here is the patient, and you […]

Traveling and you crack your iPhone screen? Here’s what to know before you hand it over for repair.

Let's talk about non-Apple iPhone Repair's for a second!

Traveling and you crack your iPhone screen? Here’s what to know before you hand it over for repair. If you need to use a non-Apple repair shop—whether you’re on vacation, overseas, or just need a quick repair—ask exactly what type of replacement screen they are installing. Not all third-party screens are alike. Some shops can […]

I had another great experience with Dana, the owner of MacMedics, today.

“I had another great experience with Dana, the owner of MacMedics, today. I purchased my MacBook Air from Dana in 2019, and I went in today because the space bar key wasn’t working. I was prepared to find out that I might need a new laptop or even an iPad, but Dana took the time […]