The true cost of buying non-Apple power adapters from Amazon: Our new customer had to make an appointment with Apple to visit us, drive from Annapolis to Severna Park, and buy a new power 96-watt Apple power adapter and USB-C charge cable. Plus, they had to take time away from work to do this, and […]
Category Archives: Mac Medics
AirPods, Apple, Apple Authorized Premium Service Provider, Mac Medics, Macintosh Consulting, Macintosh Service
We fixed an AirPod Pro that the customer was told to replace for $8!
02
Jan
Jan
“I took my AirPod Pros to the Apple Store, where they told me they weren’t repairable and I had to buy a new one, and that I had to wait until an appointment three hours later that day to be helped. I walked into MacMedics with no appointment; they repaired my existing AirPod Pros for […]
Apple, Apple Authorized Premium Service Provider, Apple Authorized Service, Better Mac Computing, Data Recovery, Mac Medics, Mac Repair, Macintosh Consulting, Macintosh Service, MacMedics, Severna Park, Warnings
You never know what could happen to your Mac laptop! Backup twice!
26
Dec
Dec
You never know what could happen to your Mac laptop! Let’s imagine you are out of town (or at home) and working on a big project, and you accidentally crack your MacBook Air screen. What would happen if your screen were dark and you could not see any part of the screen? If you’re not […]
Apple Authorized Premium Service Provider, Apple Authorized Service, Better Mac Computing, Data Recovery, Mac Medics, Mac Repair, MacBook Pros
Question from Thomas cruising the Caribbean about a dead 2009 MacBook Pro
13
Dec
Dec
Question from Thomas cruising the Caribbean about a dead 2009 MacBook Pro Hey guys! Just found you on FaceBook. We left Maryland last year to live on a boat in the Caribbean. No Apple stores anywhere to ask my question or get help. I have a 2009 MacBook Pro with a third-party battery. It looks […]
Apple, Better Mac Computing, Mac Medics, Macintosh Consulting, Macintosh Service, MacMedics
Wait a minute! This is not a Mac!
12
Dec
Dec
Wait a minute! This is not a Mac! It’s a Lenovo ThinkPad, and one of our customers no longer needed it and dropped it off to be recycled at MacMedics. We securely erased it and noticed that the unit was still okay! So, we installed the unit’s version of Windows and donated it to another […]
Announcements, Apple, Apple Authorized Premium Service Provider, Apple Authorized Sales, Apple Authorized Service, Better Mac Computing, Mac Medics, Macintosh Consulting, Macintosh Service, MacMedics, Severna Park
I love shopping locally with MacMedics.
12
Dec
Dec
“I love shopping locally with MacMedics. I always appreciate the excellent service I get when I do. I also totally appreciate Doug trying to help my son out of a crisis and spending time with him trying to locate a document. You all are the best”! Claire Meany, ICF PCC, BCCFounder/Owner, The Meaningful Consulting Groupwww.culture-rific.com […]
Announcements, Apple, Apple Authorized Premium Service Provider, Apple Authorized Sales, Apple Authorized Service, Apple Data Recovery, Better Mac Computing, Data Recovery, Mac Medics, MacBook Pros, Macintosh Consulting, Macintosh Service, MacMedics, Severna Park, Warnings
Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service
03
Dec
Dec
Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service: “Amazing service and friendly, knowledgeable people at the Severna Park location!!! It’s nice to know that excellent customer service still exists somewhere. I brought in a MacBook with a fried logic board. They were able to diagnose it the same day, Recovered all my […]
Better Mac Computing, Mac Medics, Mac Repair, MacBook Pros, MacMedics, Powerbooks
Dana Stibolt was Tom Clancy’s personal tech “wizard” (his words) since 1998
22
Nov
Nov
I was Tom Clancy’s personal tech “wizard” (his words) since 1998, and I served as a tech consultant for Clancy’s book Red Rabbit in 2001. While I worked for Mr. Clancy, I shipped his computers multiple times before his visits to New York City and London, England. I helped him on-site in NYC, and he […]
12
Nov
Nov
A friend of a customer emailed me in a panic about a technology problem. She was registered for an out-of-town trade show to promote her business and had been told she would need to rent a bunch of gear for the show. She was ready to hire me to help, and since I also run […]
Apple, Apple Authorized Premium Service Provider, Apple Authorized Service, Better Mac Computing, Data Recovery, Mac Medics, Mac Repair, MacBook Pros, Macintosh Consulting, Macintosh Service, MacMedics
You can never have too many backups!
07
Nov
Nov
This Mac laptop was in our Lanham store last week. As you can see, it has some pretty bad liquid damage preventing it from turning on. See the following photo: Also, we just heard about a data recovery case for someone who needed their data and had to use a “Clean Room” data recovery firm […]