Category Archives: Mac Medics

The true cost of buying non-Apple power adapters from Amazon:

The true cost of buying non-Apple power adapters from Amazon: Our new customer had to make an appointment with Apple to visit us, drive from Annapolis to Severna Park, and buy a new power 96-watt Apple power adapter and USB-C charge cable. Plus, they had to take time away from work to do this, and […]

We fixed an AirPod Pro that the customer was told to replace for $8!

MacMedics Locations in Severna Park & Lanham

“I took my AirPod Pros to the Apple Store, where they told me they weren’t repairable and I had to buy a new one, and that I had to wait until an appointment three hours later that day to be helped. I walked into MacMedics with no appointment; they repaired my existing AirPod Pros for […]

You never know what could happen to your Mac laptop! Backup twice!

You never know what could happen to your Mac laptop! Let’s imagine you are out of town (or at home) and working on a big project, and you accidentally crack your MacBook Air screen. What would happen if your screen were dark and you could not see any part of the screen? If you’re not […]

Question from Thomas cruising the Caribbean about a dead 2009 MacBook Pro

MacMedics Locations in Severna Park & Lanham

Question from Thomas cruising the Caribbean about a dead 2009 MacBook Pro Hey guys! Just found you on FaceBook. We left Maryland last year to live on a boat in the Caribbean. No Apple stores anywhere to ask my question or get help. I have a 2009 MacBook Pro with a third-party battery. It looks […]

Wait a minute! This is not a Mac!

Wait a minute! This is not a Mac! It’s a Lenovo ThinkPad, and one of our customers no longer needed it and dropped it off to be recycled at MacMedics.  We securely erased it and noticed that the unit was still okay! So, we installed the unit’s version of Windows and donated it to another […]

I love shopping locally with MacMedics.

MacMedics Locations in Severna Park & Lanham

“I love shopping locally with MacMedics. I always appreciate the excellent service I get when I do. I also totally appreciate Doug trying to help my son out of a crisis and spending time with him trying to locate a document. You all are the best”! Claire Meany, ICF PCC, BCCFounder/Owner, The Meaningful Consulting Groupwww.culture-rific.com […]

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service

MacMedics Locations in Severna Park & Lanham

Another Five-Star Google Review for “Amazing” Data Recovery and Quick Service: “Amazing service and friendly, knowledgeable people at the Severna Park location!!! It’s nice to know that excellent customer service still exists somewhere. I brought in a MacBook with a fried logic board. They were able to diagnose it the same day, Recovered all my […]

Dana Stibolt was Tom Clancy’s personal tech “wizard” (his words) since 1998

MacMedics Locations in Severna Park & Lanham

I was Tom Clancy’s personal tech “wizard” (his words) since 1998, and I served as a tech consultant for Clancy’s book Red Rabbit in 2001. While I worked for Mr. Clancy, I shipped his computers multiple times before his visits to New York City and London, England. I helped him on-site in NYC, and he […]

It’s nice to have a friend in the business!

MacMedics Locations in Severna Park & Lanham

A friend of a customer emailed me in a panic about a technology problem. She was registered for an out-of-town trade show to promote her business and had been told she would need to rent a bunch of gear for the show. She was ready to hire me to help, and since I also run […]

You can never have too many backups!

A liquid damaged MacBook Pro

This Mac laptop was in our Lanham store last week. As you can see, it has some pretty bad liquid damage preventing it from turning on. See the following photo: Also, we just heard about a data recovery case for someone who needed their data and had to use a “Clean Room” data recovery firm […]