Category Archives: Macintosh Service

The Apple Store for Adults: A Customer’s Eight-Year MacMedics Story

Every once in a while, a customer says something that captures what MacMedics is all about better than we ever could. Cindy M., an independent researcher and writer from Maryland’s Eastern Shore, recently shared her experience after more than eight years of trusting MacMedics with her family’s Apple technology. Like many of our customers, she […]

Two Is One, One Is None: A Better Backup Strategy for Your Mac!

YouTube video is below “Two is one, one is none” is a simple saying with an important lesson: if you only have one of something essential, you may effectively have none when it fails. That applies to sunglasses on a camping trip—and even more importantly, to the files on your Mac. A broken pair of […]

Don’t Google Tech Support Phone Numbers: How Scammers Use Search Results to Trick You

The YouTube video is at the bottom of the post. Don’t Google Tech Support Phone Numbers: How Scammers Use Search Results to Trick You When you need help quickly, searching Google for a company’s support phone number may feel like the fastest option. Unfortunately, scammers know that—and they use it to put fake support numbers […]

A Fire-Proof Backup Plan: Why One Copy Is Never Enough!

A recent house fire near one of our team members’ new home in Alabama was a stark reminder that data loss is not always caused by a failed hard drive or an accidental deletion. The home—only four houses away—was a total loss after a grill-related fire, along with anything inside it: computers, external hard drives, […]

Traveling and you crack your iPhone screen? Here’s what to know before you hand it over for repair.

Let's talk about non-Apple iPhone Repair's for a second!

Traveling and you crack your iPhone screen? Here’s what to know before you hand it over for repair. If you need to use a non-Apple repair shop—whether you’re on vacation, overseas, or just need a quick repair—ask exactly what type of replacement screen they are installing. Not all third-party screens are alike. Some shops can […]

I had another great experience with Dana, the owner of MacMedics, today.

“I had another great experience with Dana, the owner of MacMedics, today. I purchased my MacBook Air from Dana in 2019, and I went in today because the space bar key wasn’t working. I was prepared to find out that I might need a new laptop or even an iPad, but Dana took the time […]

Why Local, Apple Repairs At MacMedics Still Beats Big-Box Mail-In Service!

MacMedics Locations in Severna Park & Lanham

If you’ve ever dropped a broken MacBook or iPhone off at a big-box electronics store, you may have run into a surprise: instead of fixing it on the spot, the associate boxes it up and ships it out. Days — sometimes weeks — later, it comes back. The Big-Box Repair Model Is Changing That’s not […]

Get Professional Help Before Attempting Mac Data Recovery!

MacMedics Locations in Severna Park & Lanham

Get Professional Help Before Attempting Mac Data Recovery! When important data is at risk, it is natural to ask a knowledgeable friend, colleague, or IT professional for help. However, a failed Mac, internal storage device, or liquid-damaged computer can require specialized handling. Before attempting repairs, disassembly, or recovery software, consider speaking with a qualified data-recovery […]

When Mass Storage Fails, the IT Firm With 225 TB Ready to Roll Wins!

We recently helped a client through a major shared‑storage emergency. Their production storage environment had become inaccessible, and they needed a safe place to land a massive amount of data quickly so recovery work could begin—without putting the original system at further risk. Because MacMedics operates its own 225 TB Studio Network Solutions EVO system, […]

Is your Mac really dead? Or is it just playing dead?

MacMedics Locations in Severna Park & Lanham

Just because another shop tells you your computer is “dead” and your data is gone doesn’t automatically make it true. At MacMedics, we see the opposite all the time: a shop calls time of death, sells a brand‑new computer, and it turns out the old Mac and the data were still recoverable. Free Counter Check: […]