Tag Archives: Apple Warranty

The Apple Store could not give me a Genius Bar appointment for five days, but Mac Medics fixed my issue in just 3 hours without an appointment.

MacMedics fixed my iPhone in just 3 hours without an appointment!

MacMedics Is the Only Independent Apple Authorized Service Provider in Anne Arundel County, Maryland

MacMedics is the ONLY Apple Authorized Service Provider or Apple Authorized Reseller in Anne Arundel County, Maryland. MacMedics’ office in Severna Park, MD, is close to the Annapolis and Columbia Apple Stores. (Our other office in the area is the MacMedics office in Lanham, MD, which is a good option for those who live or […]

MacMedics Has Purchased Apple Specialist, macUpgrades Of Bethesda, Maryland

MacMedics Locations in Severna Park & Lanham

A letter from Craig Hirai / Amy Wooden of macUpgrades: Dear Former macUpgrades Customer, We are pleased to let you know that MacMedics, in Lanham, Maryland, has purchased all the assets of macUpgrades. Dana Stibolt, President, and Kory Barrett, Vice President, have been a real pleasure to work with, as we have completed this rather […]

AppleCare And Apple Warranty Client Reviews For MacMedics

MacMedics Locations in Severna Park & Lanham

When MacMedics performs an Apple Warranty or AppleCare repair for one of our clients, Apple sends a follow up e-mail to ask how we did. These are some of the mini-reviews that we have received. #1 The service I received at MacMedics was very good and they always called me and left messages updating the […]

Protected: Top Ten Reason Not To Wait In Line At The Apple Store. Come Visit MacMedics Instead!

MacMedics Locations in Severna Park & Lanham

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Apple selects MacMedics (again!) for the Commitment To Excellence service award

MacMedics Locations in Severna Park & Lanham

We are pleased to announce that Apple has selected MacMedics for a quarterly Commitment To Excellence service award for the second time. Only 179 Apple Service locations were honored with this award putting MacMedics in the top 5% of all Apple Authorized Service Providers in the United States and Canada. MacMedics is one of only […]

The "key" to good (and fast) Macintosh service

MacMedics Locations in Severna Park & Lanham

Everybody loves a good Mac service mystery. I had one yesterday. A new client stopped by the Millersville Mac Lab yesterday. He had been to the Apple Store, where our friends at Apple thought he needed a new Superdrive. It was not surprising to hear that, because when you rocked the machine back and forth […]

iPhone 3G USB charger recall program

MacMedics Locations in Severna Park & Lanham

Today Apple announced the Apple Ultracompact USB Power Adapter Exchange program. This small adapter came with the new 3G iPhones. Apple has determined that under certain conditions the new ultracompact Apple USB power adapter’s metal prongs can break off and remain in a power outlet, creating a risk of electric shock. Apple has received reports […]

Client feedback regarding Apple hardware repairs

MacMedics Locations in Severna Park & Lanham

When we perform an Apple repair either in or out of warranty, Apple sends our client a survey to fill out regarding their repair experience from MacMedics. Here are some of the latest: MacMedics has a very good reputation in the design community in Washington DC. This was my first time using them and they […]