10/13/2012 Billy S. Chester, MD 5 Stars
This place was great, the employees were all very helpful and kind, and went over and above what was expected. My computer died on me, and they were able to salvage the hard drive, back it up on an external drive, and lend me a computer for a week… all within the span of about 4 hours. I needed to have all this done because I was traveling for work the next day. The price was reasonable, and the owner, Dana, actually stayed a solid 2 1/2 hours past their closing time to wait with me as the external drive was backed up. He’s a very smart man, kind and considerate, and I will recommend this place to anyone who ever has any issues with their apple products.
Thanks a ton Dana, you rock!
9/24/2012 Michael F. Glen Burnie, MD 5 Stars
I called the day prior to my visit and left message. My telephone call was promptly returned in a short time period. I was having a problem with my MacBook with it not powering up or charging properly and was told to stop by during office hours. when I got to the store I was featured with a smile and told a technician works come out and help me and with seconds a representative by the name of Chris came out to assist me.
Chris quickly diagnosedthe problem I was having and fixed it immediately. He then took the time to show me a few things about Apple technology that I was not even aware of.
These guys are the next best thing to going to a Apple store which I’m sure had I went I’d still be waiting for my computer instead of writing this review right now. two thumbs up!