A letter from Craig Hirai / Amy Wooden of macUpgrades:
“Dear Former macUpgrades Customers,
We are pleased to let you know that MacMedics, in Severna Park, Maryland, has purchased all the assets of macUpgrades. Dana Stibolt, President, has been a real pleasure to work with, as we have completed this rather complicated transaction. Their professionalism and competence have been most refreshing. We would encourage you, your friends and neighbors, and your business to work with MacMedics as you would have worked with macUpgrades.
Thank you, again, for all your support over the years. We hope you will give MacMedics the same loyal support.
Kindest regards, Craig Hirai and Amy Wooden“
macUpgrades of Bethesda, Maryland—a long‑time Apple Specialist—has closed after more than 20 years of supporting the Apple community in Bethesda and the Washington DC (DMV) area. To continue their legacy of high‑quality Apple service and repair, we enthusiastically welcome former macUpgrades clients to MacMedics!
macUpgrades has endorsed MacMedics as their recommended provider for Macintosh sales and service, and we are proud to have earned that trust. Our goal is to deliver the same high level of support that both macUpgrades and MacMedics have been known for over the past two decades, for Apple customers wherever they are located.
MacMedics is a rare “Triple Authorized” firm with the following Apple Authorized desnagtions: Apple Authorized Service Provider and an Apple Business Partner, and Apple Technical Partner, making us a logical fit for long‑time Mac users who previously relied on macUpgrades. Like macUpgrades, we are authorized to resell the full Apple product line, including Apple Mac computers, iPads, iPhones, Apple Watch, and Apple TV.
We invite former macUpgrades clients to reach out to MacMedics for Mac service, sales, and support. You can contact us Monday–Friday, 9 a.m.–5:00 p.m. at 410-987-8588 or anytime by email at MDservice@macmedics.com
For former macUpgrades clients who relied on thier on-site service and consulting we invite you to reach out to the MacMedics Consulting team at 1-888-4-DC-MACS or visit us at www.macmedics.consulting
Thinking about stopping by an Apple Store in Bethesda or Georgetown for a Mac repair? Before you do, consider the advantages of visiting MacMedics instead:
- No appointments required for expert Mac repair.
- Most in‑warranty repairs completed within 24 hours.
- 1‑year parts and labor warranty on all out‑of‑warranty repairs (Apple Stores typically offer only 90 days).
- Advanced Macintosh data recovery capabilities.
- All Apple computers are repaired on‑site in our shop; we generally do not ship systems out for Apple depot repair. (We DO ship for AppleCare+ liquid damage repairs or extreme damage cases!)
And if you just want to talk through an issue or a potential purchase, we’re happy to help. You don’t need to be an existing client to call and talk shop—contact us about your Mac problem or a new Mac today at 410-987-8588
