MacMedics is Annapolis, Columbia, Baltimore, and the Washington, DC region’s original, independent Mac shop since 1989. Back in 2011, we expanded by acquiring one of our former competitors, Apple Specialist macUpgrades of Bethesda, Maryland. Like MacMedics, macUpgrades was also founded in 1989. That acquisition made MacMedics the oldest Apple service and consulting firm in Maryland.
MacMedics is a rare “Triple Authorized” Apple company in the US, holding designations as an Apple Business Partner (Reseller), Apple Technical Partner (Formally The Apple Consultants Network), and an Apple Authorized Service Provider.
MacMedics has been in business and fixing Macs all over Maryland since 1989 way, way before the Apple Store or anyone else. Our free-standing store in Severna Park is featured in Apple’s official style guide for what a freestanding Apple Authorized Service Provider’s store should look like.
MacMedics was founded in the Annapolis, Maryland area in 1989 by Dana Stibolt (Tom Clancy’s Mac Guy) during a time when Apple service was kind of a side business for Apple Dealers. MacMedics began offering an alternative to the stuffy Apple Dealer mentality of the “Service Department.” Two things set us apart:
- All Apple service was carry-in only and generally pretty slow. Plus, it was a burden to our clients to be without a computer for a week, so MacMedics came to you and performed your Macintosh service both quickly and inexpensively.
- The Apple service warranty then AND now is only 90 days. Nobody else offers a full one-year warranty on out-of-warranty Apple repairs. When you choose MacMedics over the Apple Store and other Apple Service locations for your broken Macintosh, you get a 1-year warranty for parts and labor on whatever repair you had performed.
With our army of Apple Certified Technicians and Consultants, MacMedics serves the entire Mid-Atlantic region with the area’s largest fleet of Apple loaner/rental hardware. MacMedics also stocks an amazing array of Apple Service parts, new and used Macintosh computers, hard drives, computer memory modules, software, and a TON of other accessories and Apple-related items.
It’s also important to note that MacMedics is a Maryland-based and locally-owned company. When you’re working to support locally owned businesses in your community and keeping the dollars here in the local economy, don’t forget about MacMedics. MacMedics has had only one owner in its history, so unlike some firms, our roots run deep in both the Mac community and in Maryland.
If you need Macintosh assistance, help, training, Apple Authorized Service, Apple Authorized Sales, or iPhone/iPad repairs without the hassle of:
A. Getting to the mall.
B. Finding a parking spot and, in some cases, even paying for parking as well.
C. Lugging your Mac desktop (if you don’t have a laptop) and walking all the way through the mall.
D. Trying to first get an appointment with an Apple Genius, and then not really getting enough time to really pick their brains for expert Mac advice.
…then MacMedics is for you.
It’s also important to know that the Apple Store does not perform data recovery. If you think your data is at risk, setting up your computer on the Genius Bar to copy your data is generally not a good idea. Our fee for this type of recovery is only $499, for any size, single hard drive. Read more here.
Plus, as an added bonus, most Mac laptop repairs are performed locally right here at MacMedics. The Apple Store will often send your laptop away for Apple Depot Service, where it’s out of your control (and theirs). Our expert, Apple Certified employees stand ready to help at any time.
MacMedics is a two-time “Best of Baltimore,” a four-time “Best of Severna Park” (until they retired our category), and “Best of Annapolis” designated Mac Repair Shop. We’re a great alternative to either buying a new Mac or bringing a sick Mac computer to the mall. We’re famous for our “computer store on the corner” personal service.
MacMedics is also a multiple winner of Apple’s “Commitment To Excellence Award.” (now a retired designation) In fact, we were the only Apple Authorized Service Provider in Anne Arundel County to win this award, according to Apple. MacMedics was also promoted to the highest tier of Apple Service as an Apple Authorized Premium Service Provider (now a retired designation) On top of that, MacMedics is a three-time winner of “Dealer of the Year” for the Northeast United States — 2023, 2024, and 2025 — from Studio Network Solutions.
MacMedics IS the only Apple Authorized Service Provider and the only independent Apple Authorized Reseller in all of Anne Arundel County, Maryland. The “Commitment To Excellence Award” recognizes MacMedics for several things, but most importantly, for accuracy and speed of Macintosh repairs. There’s a reason MacMedics is the most frequently referred service firm for tough Mac service cases, like LCD replacements, liquid damage, vintage or obsolete Mac equipment, and Macintosh data recovery. With well over 100,000 in-lab and on-site service cases and our staff’s combined Mac experience of over 200 years, MacMedics IS the place to bring your sick Mac!
Speaking of speed, nobody is faster than MacMedics. In 90% of Apple Warranty or AppleCare repairs that come in for service, we have the repair complete and back in the customer’s hands in less than 24 hours. Not fast enough for you? We have a number of rental computers of all Apple models, so if you’re having a Mac emergency, we have a way to keep things running for you.
Come visit our fully-staffed and stocked Macintosh Service & Sales location in Severna Park, MD (3 miles from I-97 and kess than 1 mile from RT 2 Ritchie Highway). Got a problem? Wanna’ talk about it? Just pick up the phone and call MacMedics! It’s unlikely that you can get anyone at the Apple Store on the phone, and most other places just send you to voicemail. You will only get voicemail here if every single phone line we have is tied up (and that does happen). One other great thing about visiting us is that parking here is not an issue — it’s free, and it’s ten easy steps right into our office. So, avoid the soul-sapping search for parking when you’re trying to find someplace to park at the mall.macmedics
