MacMedics is Washington, DC & Baltimore’s Original, Independent Mac Shop Since 1989, and we just expanded by buying one of our former competitors, Apple Specialist, macUpgrades of Bethesda, Maryland. Like MacMedics, macUpgrades was also founded in 1989. Our purchase of macUpgrades now makes MacMedics the oldest Apple service and consulting firm in Maryland. MacMedics is proud to be Apple Authorized Resellers. Apple Authorized Government Resellers and Apple Authorized Service Providers, as well as Certified Members of The Apple Consultants Network. MacMedics has been in business and fixing Macs all over Maryland since way, way before the Apple Store or anyone else. In fact, our free-standing store in Severna Park AND our retail location in Lanham are larger than most Apple Stores, and our Mac Service Lab has over 100 feet of bench space. MacMedics was founded in the Annapolis, Maryland, area in 1989 by Dana Stibolt during a time when Apple Service was kind of a side business for Apple Dealers. MacMedics began offering an alternative to the stuffy Apple Dealer mentality of the “Service Department.” Two things: 1. All Apple service was carry-in only and generally pretty slow. Plus, it was a burden to our clients to be without a computer for a week, so MacMedics came to you and performed your Macintosh service both quickly and inexpensively. 2. The Apple service warranty then AND now is only 90 days. Nobody else offers a full one-year warranty on out-of-warranty Apple repairs. When you choose MacMedics over the Apple store and other Apple Service locations for your broken Macintosh, you get a 1-year warranty for parts and labor on whatever repair you had performed. MacMedics is the only Mac shop that offers a low-cost extended warranty that includes ALL parts AND labor (for replacing bad parts). With our army of Apple Certified Technicians and Consultants, MacMedics serves the entire Mid-Atlantic region with the area’s largest fleet of Apple loaner/rental hardware. MacMedics also stocks an amazing array of Apple Service parts, new and used Macintosh computers, hard drives, computer memory modules, software, and a TON of other accessories and Apple-related items. It’s also important to note that MacMedics is a Maryland-based and locally-owned company. When you’re working to support locally owned businesses in your community and keeping the dollars in the local economy, don’t forget about MacMedics. There are other Mac companies operating in Maryland that are not based in this state (for instance, the Apple Store is not a locally owned company). It’s also important to note that MacMedics has had only one owner in its history (Dana Stibolt), so unlike some firms, our roots are deep in both the Macintosh community and in Maryland. If you need Macintosh assistance, help, training, Apple Authorized Service, Apple Authorized Sales, iPhone, iPod, or iPad repairs without the hassle of: A. Getting to the mall or driving into the city. B. Finding a parking spot and, in some cases, even paying for parking as well. C. Lugging your Mac desktop (if you don’t have a laptop) and walking all the way thru the mall or down city sidewalks. D. Trying to first get an appointment with an Apple Genius, and then not really getting enough time to really pick their brains for expert Macintosh advice. It’s also important to know that the Apple Store does not perform data recovery. If you think your data is at risk, setting up your computer on the Genius Bar to copy your data is generally not a good idea. As hard drives fail, they generate heat, and as they generate heat, they fail more. We’ll remove the drive from your computer and put it right on our data recovery equipment to try and rescue your data. Our fee for this type of recovery is only $399, for any size, single hard drive. Read more here. Plus, as an added bonus, MOST Macintosh laptop repairs are performed locally right here at MacMedics. The Apple Store will often send your laptop away for Apple Depot Service where it’s out of your control and their’s) Our expert, Apple Certified employees stand ready to help at any time. As a two-time “Best of Baltimore” designated Mac Repair Shop, we are super proud to be an award-winning Apple Authorized Service Provider and Authorized Apple Value Added Reseller. We’re a great alternative to either buying a new Mac or bringing a sick Mac computer to the Mall. We’re famous for our “Computer Store on the corner” personal service. MacMedics is also a multiple repeat winner of Apple’s “Commitment To Excellence Award”. In fact, we’re the only Apple Authorized Service Provider In Anne Arundel or Prince Georges’s counties to win this award, according to Apple. MacMedics IS the ONLY Apple Authorized Service Provider and the only independent Apple Authorized Reseller in all of Prince George’s County in Maryland. The Commitment To Excellence Award recognizes MacMedics for several things, but most importantly, for accuracy and speed of Macintosh repairs. There’s a reason that MacMedics is the most frequently referred service firm for tough Mac service cases, like LCD replacements, liquid damage, vintage or obsolete Mac equipment, and Macintosh data recovery. With well over 100,000 in-lab and on-site service cases and our staff’s combined Mac experience of over 200 years, MacMedics IS the place to bring your sick Mac! Speaking of speed of Apple repairs, nobody is FASTER than MacMedics. In 90% of Apple Warranty or AppleCare repairs that come in for service, we have the repair complete and back in the customer’s hands in less than 24 hours. Not fast enough for you? We have a number of rental computers of all Apple models, so if you’re having a Macintosh Emergency, we have a way to keep things running for you. We also perform Hard Drive Upgrades (under warranty or not) and expert Macintosh Data Recovery, two things you simply can’t get at ANY Apple Store. Come visit either of our TWO fully-staffed and stocked Macintosh Service & Sales locations in Severna Park, MD (2 miles from I-97 and RT 2 Ritchie Highway) or in Lanham, MD (1 Mile from I-495/I-95 just inside the Beltway of off Rt 50 and Martin Luther King Hwy.) Got a problem? Wanna’ talk about it? Just pick up the phone and call your nearest MacMedics office. It’s unlikely that you can get anyone at the Apple Store on the phone, and most other places just send you to voicemail. You will only get voicemail here if every single phone line we have is tied up (and that does happen). One other great thing about coming to visit us, is the fact that parking is here is not an issue, and it’s free and 10 easy steps right into our office. So, avoid the soul-sapping search for parking when you’re trying to find someplace to park at the Mall.