Just because another shop tells you your computer is “dead” and your data is gone doesn’t automatically make it true. At MacMedics, we see the opposite all the time: a shop calls time of death, sells a brand‑new computer, and it turns out the old Mac and the data were still recoverable.
Free Counter Check: We’ll Try to Bring It Back to Life
Here’s how we handle “dead” Macs at MacMedics:
- You can always stop by the shop and we’ll see if we can get your Mac to power on and behave.
- There’s no charge for that quick counter evaluation — we’re happy to take a first look and try basic recovery steps while you wait.
Very often, that’s enough to get a “dead” Mac to wake up long enough to back up or transfer your data.
When We Need Advanced Data‑Focused Procedures
If your Mac really won’t turn on or cooperate after basic checks, we have more advanced ways to try to bring it back:
- We can use deeper, data‑focused diagnostics and recovery techniques that go well beyond what most retail shops will attempt.
- When we move beyond simple checks and start using those advanced procedures, we offer a $399 MacMedics Data Rescue Program to cover the extra time and tools involved to resuce your data. This fee includes a free 2TB USB-C LaCie hard drive to recovery your data tol Learn more here: https://macmedics.com/mac-medics-data-recovery/.
That small investment is often all it takes to confirm whether your data is still recoverable before you give up and start over.
Make a Data‑Focused Shop Your First Stop
Bottom line: before you accept that your computer and your data are “gone,” let a data‑focused shop like MacMedics take a second look. Never let a quick “it’s dead, you need a new one” be the last word on years of your photos, projects, and business files.



