Author Archives: Mac Medics

PLEASE, please have the Gift Card Scam talk with the older folks in your life!

Don't ever give the code to gift cards out to anyone!

PLEASE, please have the Gift Card Scam talk with the older folks in your life. One of my longtime customers was just here at MacMedics asking if we sold Apple Gift Cards. I told him, “No, but Safeway across the street does.” Then I caught myself. “I asked how many did you need”? “He said […]

Shop small and local this holiday season!

“I had a really great experience at MacMedics today. It’s a special place. It reminds me of how service used to be before corporations took over and everything became automated and self-serve. I’ll recommend MacMedics to everyone … let’s keep small businesses thriving so we all can benefit.”Lindsey A.Crofton, MD The local Apple shopping arena […]

We recovered the data from this M1 MacBook Air that was liquid-damaged and would not power on.

Before we sent this severely liquid-damaged MacBook to Apple for a $299 AppleCare liquid service, we recovered the data before it was shipped out. Even if your machine doesn’t power on, or if it has liquid damage, or if you can’t see your screen, we may still be able to get your data. When new […]

Be careful closing your Mac laptop screen!

From the MacMedics repair files: Be careful closing your laptop screen. I’d say the most frequent damage is when a charging cable is hidden on the side of the laptop, and the screen gets shut on it, breaking the screen. In this case, it was the end piece of a bellybutton ring, that’s like a […]

Customers often ask, why should I buy from MacMedics vs. the Apple Store?

MacMedics Locations in Severna Park & Lanham

Customers often ask, why should I buy from MacMedics vs. the Apple Store? Sure, you can save a few dollars by shopping at Amazon, Costco, or Best Buy, but you’re not shopping local! MacMedics is the last Apple Authorized Reseller and Apple Authorized Service Provider in Anne Arundel and Prince Georges counties and one of […]

“I’ll recommend MacMedics to everyone … let’s keep small businesses thriving so we all can benefit.”

Looking for a new Apple Retail job? Check our our openings at MacMedics!

Our new customer, Lindsey, could have bought her new MacBook Air M2 15” from the Apple Store, Best Buy, or even Amazon. But Lindsey knew she wanted to shop small where she could get the advice and help she needed. She did her research, found MacMedics via Google, and planned a visit. She worked with […]

MacMedics is the only place to go for Apple service/support.

MacMedics is the only place to go for Apple service/support. “I found that when using MacMedics, I have more of an ADVOCATE, helping me fix my problem, not someone telling me what “Apple Corporate Policy” is. The team at MacMedics knows Apple policy and knows how to work around it/with it to benefit me. So […]

Here we are upgrading our client, Joe, from a 10-year-old Mac to the new 13-inch M2 MacBook Air!

Congratulations to our customer, Joe! He’s upgrading a Late 2013 11-inch MacBook Air to this new 13-inch M2 Midnight MacBook Air and a new Samsung T7 2 TB Time Machine backup drive. Ten years is about what we expect to get out of a Mac. Sometimes, it’s a little more, sometimes it’s a little less, […]

Watch out for counterfeit Apple AirPods!

As the holidays approach, I wanted to warn you to watch out for counterfeit Apple AirPods and even Apple AirPod Pro Max. The crazy thing is that these units will always have an actual serial number and may even show that they are under AppleCare. Watch out for backstories such as somebody won them as […]

The crew from MacMedics attends NAB NYC 2023

MacMedics Locations in Severna Park & Lanham

Last week, MacMedics attended NAB NYC 2023, the area’s annual event for professionals in the broadcast, media, and entertainment industries. It’s a fantastic opportunity for us to connect with our customers and partners. We were particularly excited to spend time with our friends at Studio Network Solutions (SNS) and take a closer look at the […]