MacMedics: When you do what you love and you love what you do it shows in your customer service

MacMedics Locations in Severna Park & Lanham

Whenever MacMedics completes an Apple warranty repair, Apple e-mails our mutual client for a rating of our Apple Authorized Service.
These surveys are conducted anonymously, so we never know whom has made a particular comment. You don’t have to fill out the comment section, but our clients seem to have good things to say about MacMedics.
Here are three additional comments from last week’s Apple customer survey:
1. As always the people at Mac Medics were right on point and offered the best quality service. I have never been disappointed with any visit to them and would highly recommend them to anyone who needed service.
2. They went beyond just repairing the problem. They made recommendations and then provided solutions as to how I might prevent the possible consequences of the problem in the future. I am highly satisfied with every aspect of their service.
3. This MacMedics location is unbelievable….repaired in under 24 hours. Called me to come pickup and explained all repairs and warranty issues.They are definitely the hardest working group in your network. I can’t say enough abut their professionalism and attention to detail.

If any of these comments are yours, thank you for the positive feedback!

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