Your Macintosh Service Advantage: MacMedics Is Exclusively Apple! As the Apple Macintosh family of computers and other Apple devices like the iPod, iPad, and iPhone become increasingly more popular, more and more computer repair places are offering “Mac Repairs” as a “Side Business”. It’s tempting for PC centric computer shops to try and grab a […]
Tag Archives: Apple Authorized Service
Announcements, Apple Authorized Service, Better Mac Computing
Apple Recognizes MacMedics Outstanding Service Performance With The Apple “Commitment To Excellence Award” For Q1
13
Jan
Jan
We are pleased to announce that MacMedics has once again been awarded the Apple Service Commitment To Excellence award for Apple Service. The Apple Service Commitment To Excellence Program recognizes the top 10 percent of all Apple Authorized Service Providers in the U.S. and Canada who have implemented and utilize best practices to maximize their […]
Announcements, Apple, Apple Authorized Sales, Apple Authorized Service, Better Mac Computing, iMacs, Macintosh Service, MacMedics
Another 5 Star Review For MacMedics Baltimore From Yelp
21
Dec
Dec
Another 5 Star Macintosh Service Review For Mac Medics Baltimore From Yelp. One of the things that we’re famous for is taking care of older Macintosh hardware. In the case below, the client had a dead G4 iMac, and it was obviously beyond repair. She ended up making a visit to the Annapolis Apple Store, […]
Apple, Apple Authorized Service, Better Mac Computing, MacMedics
MacMedics: When you do what you love and you love what you do it shows in your customer service
04
Dec
Dec
Whenever MacMedics completes an Apple warranty repair, Apple e-mails our mutual client for a rating of our Apple Authorized Service. These surveys are conducted anonymously, so we never know whom has made a particular comment. You don’t have to fill out the comment section, but our clients seem to have good things to say about […]
Apple, Apple Authorized Service, Better Mac Computing, Mac Pros, MacBook Pros, MacBooks, Macintosh Service, MacMedics
Apple selects MacMedics (again!) for the Commitment To Excellence service award
26
May
May
We are pleased to announce that Apple has selected MacMedics for a quarterly Commitment To Excellence service award for the second time. Only 179 Apple Service locations were honored with this award putting MacMedics in the top 5% of all Apple Authorized Service Providers in the United States and Canada. MacMedics is one of only […]
Apple, Apple Authorized Service, Better Mac Computing, Data Recovery, MacBook Pros, MacBooks, Macintosh Service, MacMedics, Warnings
MacBook Seagate 7.01 & 3.CAE Firmware Hard Drive Failures
07
Mar
Mar
Update 2/4/11: Apple completed it’s repair extension program covering the Seagate 7.01 type drives on February 04, 2011. Update 2/1/11: We’ve noticed (and others on the Internets) that Seagate drives that have the firmware version of 3.CAE are in the same category as the Seagate 7.01 firmware drive that are prone to catastrophic and sudden […]
Apple, Apple Authorized Service, Better Mac Computing, MacBook Pros, MacMedics
The "key" to good (and fast) Macintosh service
22
Nov
Nov
Everybody loves a good Mac service mystery. I had one yesterday. A new client stopped by the Millersville Mac Lab yesterday. He had been to the Apple Store, where our friends at Apple thought he needed a new Superdrive. It was not surprising to hear that, because when you rocked the machine back and forth […]
Apple, Apple Authorized Service, Better Mac Computing
Client feedback regarding Apple hardware repairs
06
Sep
Sep
When we perform an Apple repair either in or out of warranty, Apple sends our client a survey to fill out regarding their repair experience from MacMedics. Here are some of the latest: MacMedics has a very good reputation in the design community in Washington DC. This was my first time using them and they […]