Back-to-school season is a busy time for Apple and MacMedics. However, we could still see Jenny, our new customer, who was new to the area and learned that MacMedics was closer to her than the Annapolis Apple Store and that we could help her even though she did not make an appointment to see us.
“I walked in at 8:30 without an appointment for a broken iPhone screen, and the staff was extremely attentive, saw me immediately, and had my phone back to me by lunchtime with a brand-new screen. I could not recommend this service more. The Apple Store could not give me a Genius Bar appointment for five days, but Mac Medics fixed my issue in just 3 hours”.
Jenny H. Severna Park, Maryland
We were delighted we could help, and we wanted to remind our customers that Find-my-iPhone must be switched off before Apple Authorized iPhone service, and the iPhone needing service should be backed up! We highly recommend that if you’re not already using the $ 1-a-month Apple iCloud backup service, you should! If you have a family and are also using other Apple services like Apple TV+ or Apple Music, you should investigate the Apple One subscription bundle for some significant savings for your family.
Read more about iCloud backups here: https://macmedics.com/i-am-so-happy-and-pleased-with-the-customer-service-i-received-from-dana-the-owner/.
MacMedics offers a local alternative to visiting the Apple Store in Annapolis, Columbia, or Towson. Even without an official Apple appointment, we assisted our new customer Jenny, with an iPhone repair right here in Severna Park. Did you know that MacMedics is an Apple Authorized Service Provider and as such, we honor both AppleCare+ and Apple Warranty claims?