Category Archives: Mac Medics

Watch out for counterfeit Apple AirPods!

As the holidays approach, I wanted to warn you to watch out for counterfeit Apple AirPods and even Apple AirPod Pro Max. The crazy thing is that these units will always have an actual serial number and may even show that they are under AppleCare. Watch out for backstories such as somebody won them as […]

The crew from MacMedics attends NAB NYC 2023

MacMedics Locations in Severna Park & Lanham

Last week, MacMedics attended NAB NYC 2023, the area’s annual event for professionals in the broadcast, media, and entertainment industries. It’s a fantastic opportunity for us to connect with our customers and partners. We were particularly excited to spend time with our friends at Studio Network Solutions (SNS) and take a closer look at the […]

Leaving a 5-star Google review is like giving your favorite Apple shop, which is also a small business, a hug!

Leaving a 5-star Google review is like giving your favorite Apple shop, which is also a small business, a hug! We absolutely love being here for your Apple service and sales needs, but we’re competing with multiple Apple Stores as well as Amazon, Best Buy, and Walmart. MacMedics can support more happy customers, so please […]

“Dana and the MacMedics team are lifesavers”!

“Dana and the MacMedics team are lifesavers! If you are having trouble with your Mac or Apple product or are in the market for a new device, I highly recommend visiting them. They are knowledgeable, kind, and actually out to help you find the best solution to your problem or the best product for your […]

“THE people to call and see for any Apple issue are MacMedics!”

“So there we were, paralyzed with fear with a frozen MacBook Pro screaming at us to do nothing except call this purported Apple support number for the only way to unlock it. Real or unreal? I can’t call the suggested number if it’s fake, but who else could lock it up so tightly if not […]

Apple released macOS 14 Sonoma today. Watch out for the top three pitfalls!

Should you wait to upgrade to Sonoma?

Apple released macOS 14 Sonoma today, and as is our custom, we’re warning you to upgrade with care. Everyone is always excited to be running the best Mac OS possible, but there can be pitfalls, especially if you’re installing Sonoma as soon as it’s released. It’s not a bad idea to wait a few days, […]

Why MacBook Pros and milk don’t mix!

Keep AppleCare on your older devices as it is now renewable

Here, I am talking about why AppleCare+ is such a good investment! This is the SECOND time this customer has had a liquid spill incident, and this time, it was a full glass of milk! Also, I talk about why it’s so important to have a backup of your data on newer Macs, as the […]

I am a happy forever MacMedics customer!

MacMedics Environmental Sustainability Statement

I am an “Apple person.” We have a MacBook Air, an iPhone X, and a new iPad Air. Last week, my old iPad was definitely having battery problems, and I’d been having issues with the other two devices as well. I did what most people do in that case – made an appointment and visited […]

Apple says: Don’t sleep on iPhones, power adapters, or wireless chargers, or place them under a blanket, pillow, or your body.

MacMedics Locations in Severna Park & Lanham

There have been some mentions of this warning found in the iPhone user manual. It’s good advice! Also mentioned: Beware of non-Apple charge cables and power adapters. “Don’t sleep on a device, power adapter, or wireless charger, or place them under a blanket, pillow, or your body, when it’s connected to a power source. Keep […]

My own mother lost access to her Facebook account(s) because she had never set up Two Factor Authentication.

MacMedics Locations in Severna Park & Lanham

My own mother lost access to her Facebook account(s) because she had never set up Two Factor Authentication. And yes, I checked! She WAS using a unique password only for Facebook, which was a suitable number of letters and numbers. She uses Facebook to support the books she has written about gardening. She had quite […]