Category Archives: Mac Consulting

If your phone is acting weird—randomly rebooting, running unusually hot, or just “not feeling right”—treat that as an early warning sign and get a backup done before it fails for good.

MacMedics Locations in Severna Park & Lanham

Let me add a few quick, important thoughts about backups and iPhones: If your phone is acting weird—randomly rebooting, running unusually hot, or just “not feeling right”—treat that as an early warning sign and get a backup done before it fails for good. Those symptoms can be precursors to serious hardware problems, and once the […]

My M2 Pro MacBook Pro recently became a “brick” during a macOS update.

My M2 Pro MacBook Pro recently became a “brick” during a macOS update. I visited the Apple Genius Bar, but they told me a firmware reset was the only solution—meaning I would lose all my data. I was incredibly frustrated by Apple’s lack of QA/QC on their updates and the apparent incompetence of their service […]

A Note to the Team at Apple Towson Town Center:

The Apple Store in Towson Town Center is closing.

Apple recently announced it will be permanently closing three of its U.S. retail stores this June, including Apple Towson Town Center here in Maryland. For those of us in the local Apple community, that’s a genuine loss — and for the people who worked there, it marks the end of something really meaningful. If you’ve […]

MacMedics is hriring new team members: Apple Mac & iPhone Technician!

Title: Apple Mac & iPhone Technician – Apple Authorized Service Provider (Severna Park, MD) Company: MacMedics – Apple Authorized Service Provider, Apple Business Partner, Apple Technical Partner Love Apple gear but hate mall hours? If you’re a current or former Apple Store employee with serious Mac chops and you’re ready to take your Apple support […]

After taking my MacBook Air to two different Apple Stores with no success, these guys were able to get my MacBook Air up and running again in no time!

“After taking my MacBook Air to two different Apple Stores with no success, these guys were able to get my MacBook Air up and running again in no time! And, great set of people who are very knowledgeable! These guys at MACMEDICS are the real genius and their store in Severna Park is a real […]

It’s sad when the bad guys don’t even have to “try” to create phishing email!

It’s sad when the bad guys don’t even have to “try” to create a carefully curated #phishing email. The good thing for them is that people still fall for them all the time. We had a customer who lost $17,000 due to an email like this, and when they called the number in the #PayPalSCAM […]

Coming soon: Backup Coaching from MacMedics!

Coming soon: Backup Coaching from MacMedics! Most people think they have a backup—until they actually try to restore something. That’s what this new service is designed to fix. I’m currently testing a new “Backup Coaching” package that will combine:• A focused 30‑minute backup strategy & setup session• A full year of cloud backup with Backblaze• Ongoing SMS reminders […]

This MacBook Pro 16″ M1 was in a house fire and the customer’s Time Machine drive melted!

We recently helped an employee from one of our MacMedics on-site consulting customers where they had a company-issued and MacMedics managed Apple laptop from a major healthcare company. MacMedics had all the corporate data on the laptop backed up, but the employee was also working on two different books at the same time, and those […]

Exciting news from MacMedics! We’re an Apple Business Partner and an Apple Technical Partner!

We’ve got exciting news! MacMedics has been reauthorized as both an Apple Business Partner and an Apple Technical Partner. Combined with our ongoing status as an Apple Authorized Service Provider, this elite triple authorization – held by only a few Apple Partners nationwide – is a unique designation. What does this mean for you? As […]

Never let someone tell you that your data is gone for good w/o a second opinion!

Flashback to 2014! Never let someone tell you that your data is gone. We see situations like this on a regular basis! Also, there is a big difference between data rescue and data recovery! It’s like going to the Emergency Room for a $1000 Band-Air when you could have just gone to your doctor or […]